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JS Help Desk <= 2.8.1 - Unauthenticated SQL Injection via email and trackingid
| CVE | CVE-2023-50839 |
|---|---|
| CVSS | 9.8 (Critical) |
| Publicly Published | December 21, 2023 |
| Last Updated | January 4, 2024 |
| Researcher |
Fariq Fadillah Gusti Insani (fariqfgi)
|
Description
The JS Help Desk – Best Help Desk & Support Plugin plugin for WordPress is vulnerable to SQL Injection via the ‘email' and 'trackingid' parameters in all versions up to 2.8.2 (exclusive) due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
References
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Vulnerability Details for JS Help Desk – The Ultimate Help Desk & Support Plugin
| Software Type | Plugin |
|---|---|
| Software Slug | js-support-ticket (view on wordpress.org) |
| Patched? | Yes |
| Remediation | Update to version 2.8.2, or a newer patched version |
| Affected Version |
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| Patched Version |
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