JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.8 - Authenticated (Subscriber+) Insecure Direct Object Reference

4.3
Authorization Bypass Through User-Controlled Key
CVE CVE-2024-13607
CVSS 4.3 (Medium)
Publicly Published February 3, 2025
Last Updated February 4, 2025
Researcher Tim Coen

Description

The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.

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Vulnerability Details for JS Help Desk – The Ultimate Help Desk & Support Plugin

Software Type Plugin
Software Slug js-support-ticket (view on wordpress.org)
Patched? Yes
Remediation Update to version 2.8.9, or a newer patched version
Affected Version
  • <= 2.8.8
Patched Version
  • 2.8.9

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